tbajje Privacy Policy — How Safe Is Your Information With Us

This Privacy Policy applies to the tbajje website, mobile app, and all associated digital services. By using any tbajje service, you automatically agree to this Privacy Policy.

We believe you should have full control over your own personal data. That is why tbajje is always transparent about what data is being collected, why it is being collected, and how long it will be kept.

Tbajje operates in accordance with applicable data protection laws in Bangladesh and international GDPR guidelines. This policy may be updated at any time; you will be notified of any changes via email or in-app notification.

• This policy applies to all pages under the tbajje.onl domain.
• Tbajje is not responsible for the privacy practices of any third-party sites that may be linked from our platform.
• This policy is available in Bengali for users accessing the platform from Bangladesh.

Tbajje collects only the data that is genuinely necessary to provide its services. Collecting unnecessary information goes against our policy.

In addition to the information you provide directly at registration, tbajje automatically collects certain technical data — such as your login time, device details, and session duration. This is done solely for security purposes.

Tbajje uses your data only for clear, legitimate purposes. Your information is never sold or shared without your consent.

• Service Delivery: Managing accounts, processing transactions, and ensuring gaming services run smoothly.
• Security Verification: Detecting fraud, protecting accounts, and preventing unauthorized access.
• Legal Obligations: Complying with AML (Anti-Money Laundering) policies and reporting to regulatory authorities.
• Service Improvement: Analyzing user preferences to deliver a better experience.
• Contact: Sending important updates, transaction confirmations, and security alerts.
• Responsible Gaming: Detecting unusual gaming patterns and providing timely support.

Tbajje uses cookies on its website to help improve your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required to keep your login session active and maintain account security.
• Analytics Cookies: Used to understand which pages are visited most. These can be disabled.
• Preference Cookies: Remembers your language and display preferences.
• Security Cookies: Used for CSRF protection and session validation.

You can disable cookies from your browser settings at any time. However, disabling essential cookies may cause some tbajje features to stop working correctly.

Tbajje never sells your personal information to third parties for commercial purposes. However, certain data may be shared in the following limited circumstances:

• Payment Processors: Limited information is shared with payment services such as bKash, Nagad, and Rocket to process transactions.
• KYC Verifier: Approved third-party services are used for identity verification.
• Law Enforcement: Data may be disclosed in response to a court order or a valid government request.
• Audit & Compliance: Limited data may be shared with regulatory authorities for oversight purposes.

Tbajje uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock, 24 hours a day.

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• PCI-DSS Compliance: Payment card information is secured in accordance with international PCI-DSS standards.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled on your account.
• Firewall & DDoS Protection: Advanced server-level cybersecurity measures are in place.
• Regular Security Audits: Regular system audits are conducted by independent cybersecurity experts.
• Staff Training: All tbajje staff receive regular training on data protection.

Please note that no one can guarantee 100% security over the internet. We strongly encourage you to keep a strong password and report any suspicious activity to us immediately.

Every tbajje user has clear rights over their own data. We respect those rights and help you exercise them.

To exercise any of these rights, please contact our support team. We will do our best to respond within 30 business days.

Tbajje does not retain your data longer than necessary. A specific retention period is defined for each category of information.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Data: Up to 7 years in accordance with Bangladesh financial regulations.
• KYC Documents: Up to 5 years after account closure for legal compliance purposes.
• Gaming History: Up to 3 years for responsible gaming monitoring purposes.
• Technical Logs: Up to 1 year for security purposes.

Once the designated retention period has passed, data is automatically deleted or fully anonymized so that no individual can be identified.

Tbajje strictly prohibits access to its services for anyone under 18. No data from minors is knowingly collected.

• Age verification is mandatory at the time of registration.
• Official government-issued ID may be requested if there is any doubt about a user's identity.
• If a minor is identified, all associated data is deleted within 72 hours.

For any privacy-related questions, requests, or complaints, please reach out to our Data Privacy Team. We offer support in both Bengali and English.

• Email: [email protected]
• Response Time: Within a maximum of 48 business hours.
• Language: Support is available in both Bengali and English.

If you believe our privacy policy has violated your rights, let us know directly. If the issue remains unresolved, you also have the right to file a complaint with the relevant regulatory authority.